KinderBridge (API)/CCMS Providers Start Here

Get started by following the quick and easy steps below:

    1.  Verification Code

After you sign your participation agreement, DES will send you the verification information needed to register your KinderConnect account. The PIN you are provided is the verification code.

    2.  KinderConnect Registration

Once you receive your DES Provider ID and verification code, you are ready to register in KinderConnect. All information must match what DES has on file for the main contact of your location. Please use the guide and video below.​

Provider Registration in KinderConnect

    3.  Creating an Operator Account

If you have a staff member that needs to access KinderConnect for subsidy or billing purposes, a seperate account should be created for them. The first operator can create additional accounts by using the guide and video below.​

Creating Operator Accounts in KinderConnect

    4.  Request Your API Credentials

To connect your CCMS to KinderConnect, the registered operator will need to contact KinderSystems Support at 833-859-3433. A support agent will enable your account and provide your ID and group password that will need to be entered in your CCMS​.

    5.  Complete Integration with your Child Care Management System (CCMS)

Once you have your KinderConnect ID and Group Password, you must enter the credentials into your CCMS to complete integration with KinderConnect. Each CCMS has their own integration process. Please click on the link to your CCMS below for details.

• Procare - Integration Process
• Brightwheel - Integration Process
• Lilio (Formerly HiMama) - Integration Process
• Playground - Integration Process
• Alaris - Contact Alaris with your ID and Group password. A support team member will activate the integration on your behalf.
  • Contact: support@alaris-us.com or 415-813-1410

Your CCMS may request that you input child IDs into their system. To enter KinderConnect child IDs into their profiles within your CCMS, follow these instructions: How to Obtain Child IDs from KinderConnect.

    6.  Transmit Attendance from your CCMS to KinderConnect

Daily attendance is collected to your CCMS. Once the monthly service period ends, providers will transmit the attendance to KinderConnect. The steps to transmit should be provided by your CCMS support.

    7.  Review, Correct, and Submit Attendance to AZ DES

Providers may need to correct, add absences or missed attendance, before submitting the attendance for payment.

Correcting Attendance

Submitting Attendance

Upcoming Trainings:

3/17/2025	CCMS Providers - Part 2 @ 6pm MT (First Option)
3/20/2025	CCMS Providers - Part 2 @ 1pm MT (Second Option)
4/7/2025	CCMS Providers - Part 1 @ 6pm MT (First Option)
4/10/2025	CCMS Providers - Part 1 @ 1pm MT (Second Option)
4/14/2025	CCMS Providers - Part 2 @ 6pm MT (First Option)
4/17/2025	CCMS Providers - Part 2 @ 1pm MT (Second Option)

Please dial 833-859-3433 or email us at SupportAZ@KinderSystems.com and one of our representatives will gladly assist you. Support staff are available from 6:00 AM - Midnight Mountain Time, 7 days a week.